Privacy Policy

1. Introduction & Data Controller

This Privacy Policy outlines how Matsystorycrate Alpine Media Ltd ("Matsystorycrate", "we", "us", or "our"), incorporated under company registration number 10482910 with registered offices at 14 Triglavska Cesta, 4260 Bled, Slovenia, processes personal data gathered through our online forum and static guide website hosted at matsystorycrate.forum.

We are committed to full compliance with the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR"), the UK Data Protection Act 2018, and applicable United States privacy statutes including the California Consumer Privacy Act ("CCPA").

2. Personal Data We Collect

We process personal data only when strictly necessary to deliver informative alpine content, handle direct correspondence, or ensure website stability. Data collection streams include:

• Direct Communications: When you submit queries via our Contact portal, we collect your full name, email address, and message contents.
• Technical Telemetry: Anonymized Internet Protocol (IP) addresses, operating system version, browser type, referral URLs, and pages accessed.
• Local Preference Indicators: Storage keys detailing user consent choices for cookies and functional layout parameters.

3. Legal Bases for Processing (GDPR)

In accordance with Article 6 of the GDPR, Matsystorycrate processes your personal data under the following legitimate grounds:

• Consent (Art. 6(1)(a)): For non-essential performance telemetry and optional analytical measurement where explicit prior affirmative action has been provided.
• Legitimate Interests (Art. 6(1)(f)): To maintain website security, prevent fraudulent bot access, debug server routing, and ensure reliable page delivery across desktop and mobile devices.
• Contractual / Pre-Contractual Measures (Art. 6(1)(b)): To review and reply to editorial inquiries submitted directly by users.

4. Third-Party Processors & Data Transfers

Matsystorycrate does not sell, rent, or lease your personal data to commercial brokers. Data may be shared strictly with authorized infrastructure processors bound by data processing agreements (DPAs):

• Static Hosting & CDN Providers: Distributed edge caching servers ensuring rapid European and global asset delivery under standard contractual clauses (SCCs).
• Transactional Email Services: Encrypted relay networks used solely to deliver responses to validated contact submissions.

5. Data Retention Periods

Inquiries received through our contact forms are stored in secure archives for a maximum of 24 months from the conclusion of correspondence, after which records are permanently purged. Server access log files containing truncated IP addresses are retained for 30 days solely for security audit purposes before automatic deletion.

6. Your Statutory Rights (GDPR & CCPA)

Depending upon your territorial jurisdiction, you maintain comprehensive legal entitlements regarding your personal information:

• Right of Access & Portability: You may request a structured, machine-readable export of your personal information held in our records.
• Right to Rectification: You may correct inaccurate or incomplete contact records.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal contact data where retention is no longer legally mandated.
• Right to Restriction & Objection: You may restrict processing or object to processing founded upon legitimate interests.
• Non-Discrimination: California residents exercising CCPA rights will receive equal service and pricing across all platform components.

7. Data Protection Officer & Inquiries

If you wish to exercise your rights or possess questions regarding our data handling methodologies, contact our Data Protection Officer at: [email protected] or via postal mail at: Matsystorycrate Alpine Media Ltd, Attn: Data Protection Officer, 14 Triglavska Cesta, 4260 Bled, Slovenia.